详解微信公众号开发客服接口实例（附代码）

详解微信公众号开发客服接口实例（附代码）
这篇文章主要详解微信公众号开发客服接口实例（附代码），需要的朋友可以参考下

这篇文章详解微信公众号开发客服接口实例（附代码），需要的朋友可以参考下

最近，开发微信公众号，负责开发客服功能，这里简单记录下：

Kf_account.cs代码:

public partial class Kf_account : Form { private readonly DataTable adt_user = new DataTable(); private readonly string as_INIFile = Application.StartupPath + "\\user.ini"; public Kf_account() { BindUser(); } private void BindUser() { if (!File.Exists(as_INIFile)) { var str = new StringBuilder(); str.Append(";内容由程序自动生成，请不要修改此文件内容\r\n"); str.Append("[total]\r\n"); str.Append("total=\r\n"); str.Append("[count]\r\n"); str.Append("count=\r\n"); str.Append("[user]\r\n"); //StreamWriter sw = default(StreamWriter); //sw = File.CreateText(ls_INIFile); //sw.WriteLine(str.ToString()); //sw.Close(); File.WriteAllText(as_INIFile, str.ToString(), Encoding.Unicode); File.SetAttributes(as_INIFile, FileAttributes.Hidden); } CheckForIllegalCrossThreadCalls = false; InitializeComponent(); Icon = Resource1.ico; lkl_num.Text = INIFile.ContentValue("total", "total", as_INIFile); lkl_num_c.Text = INIFile.ContentValue("count", "count", as_INIFile); pictureBox1.Visible = true; var sr = new StreamReader(as_INIFile, Encoding.Unicode); String line; int li_count = 0; adt_user.Columns.Clear(); adt_user.Columns.Add("username", Type.GetType("System.String")); adt_user.Columns.Add("openid", Type.GetType("System.String")); while ((line = sr.ReadLine()) != null) { li_count++; if (li_count > 6) { line = SysVisitor.Current.GetFormatStr(line); DataRow newRow; newRow = adt_user.NewRow(); newRow["username"] = line.Substring(0, line.LastIndexOf(&#39;=&#39;)); newRow["openid"] = line.Substring(line.LastIndexOf(&#39;=&#39;) + 1); adt_user.Rows.Add(newRow); } } sr.Close(); dataGridView1.AutoGenerateColumns = false; dataGridView1.DataSource = adt_user; //dataGridView1.AutoSizeColumnsMode = System.Windows.Forms.DataGridViewAutoSizeColumnsMode.DisplayedCells; lbl_count.Text = "共" + (li_count - 6) + "行"; pictureBox1.Visible = false; } private void btn_GetUser_Click(object sender, EventArgs e) { if (MessageBox.Show(@"拉取用户信息的速度取决于你的关注数与网络速度，可能需要几分钟甚至更长时间。使用此功能将消耗大量用户管理接口配额。要继续此操作吗？", "提示：", MessageBoxButtons.YesNo) == DialogResult.No) { return; } var thr = new Thread(Get_user_list); thr.Start(); } private void Get_user_list() { File.Delete(as_INIFile); var str = new StringBuilder(); str.Append(";内容由程序自动生成，请不要修改此文件内容\r\n"); str.Append("[total]\r\n"); str.Append("total=\r\n"); str.Append("[count]\r\n"); str.Append("count=\r\n"); str.Append("[user]\r\n"); File.WriteAllText(as_INIFile, str.ToString(), Encoding.Unicode); File.SetAttributes(as_INIFile, FileAttributes.Hidden); string ls_appid = INIFile.ContentValue("weixin", "Appid"); string ls_secret = INIFile.ContentValue("weixin", "AppSecret"); string access_token = ""; string menu = ""; if (ls_appid.Length != 18 || ls_secret.Length != 32) { MessageBox.Show("你的Appid或AppSecret不对，请检查后再操作"); return; } access_token = SysVisitor.Current.Get_Access_token(ls_appid, ls_secret); if (access_token == "") { MessageBox.Show("Appid或AppSecret不对，请检查后再操作"); return; } menu = SysVisitor.Current.GetPageInfo("https://api.weixin.qq.com/cgi-bin/user/get?access_token=" + access_token); if (menu.Substring(2, 7) == "errcode") { MessageBox.Show("拉取失败，返回消息：\r\n" + menu); } JObject json = JObject.Parse(menu); lkl_num.Text = json["total"].ToString(); INIFile.SetINIString("total", "total", lkl_num.Text, as_INIFile); lkl_num_c.Text = json["count"].ToString(); INIFile.SetINIString("count", "count", lkl_num_c.Text, as_INIFile); int li_count = int.Parse(json["count"].ToString()); btn_GetUser.Enabled = false; pictureBox1.Visible = true; FileStream fs = null; Encoding encoder = Encoding.Unicode; for (int i = 0; i < li_count; i++) { string openid, username; openid = Get_UserName(json["data"]["openid"][i].ToString()); username = json["data"]["openid"][i].ToString(); //INIFile.SetINIString("user", openid, username, as_INIFile); byte[] bytes = encoder.GetBytes(openid + "=" + username + " \r\n"); fs = File.OpenWrite(as_INIFile); //设定书写的開始位置为文件的末尾 fs.Position = fs.Length; //将待写入内容追加到文件末尾 fs.Write(bytes, 0, bytes.Length); fs.Close(); lab_nums.Text = "已拉取" + i + "个，还剩" + (li_count - i) + "个，请耐心等待"; } lab_nums.Text = ""; //BindUser(); btn_GetUser.Enabled = true; pictureBox1.Visible = false; MessageBox.Show("已全部拉取完毕,请重新打开该窗口"); } /// <summary> /// 获取用户信息详情，返回json /// </summary> ///<param name="as_openid"> private string Get_User(string as_openid) { string ls_json = ""; string access_token = ""; access_token = SysVisitor.Current.Get_Access_token(); ls_json = SysVisitor.Current.GetPageInfo("https://api.weixin.qq.com/cgi-bin/user/info?access_token=" + access_token + "&openid=" + as_openid + "&lang=zh_CN"); return ls_json; } /// <summary> /// 获取用户用户的昵称 /// </summary> private string Get_UserName(string as_openid) { string ls_json = ""; ls_json = Get_User(as_openid); string username = ""; JObject json = JObject.Parse(ls_json); username = json["nickname"].ToString(); username = SysVisitor.Current.GetFormatStr(username); return username; } private void btn_search_Click(object sender, EventArgs e) { string username = txt_search.Text.Trim(); if (string.IsNullOrWhiteSpace(username)) { return; } DataRow[] datarows = adt_user.Select("username like &#39;%" + username + "%&#39;"); var ldt = new DataTable(); ldt.Columns.Clear(); ldt.Columns.Add("username", Type.GetType("System.String")); ldt.Columns.Add("openid", Type.GetType("System.String")); ldt = ToDataTable(datarows); try { lbl_count.Text = ldt.Rows.Count.ToString(); } catch { } dataGridView1.AutoGenerateColumns = false; dataGridView1.DataSource = ldt; } public DataTable ToDataTable(DataRow[] rows) { if (rows == null || rows.Length == 0) return null; DataTable tmp = rows[0].Table.Clone(); // 复制DataRow的表结构 foreach (DataRow row in rows) tmp.Rows.Add(row.ItemArray); // 将DataRow添加到DataTable中 return tmp; } private void dataGridView1_CellMouseClick(object sender, DataGridViewCellMouseEventArgs e) { try { SysVisitor.Current.Wx_openid = dataGridView1.Rows[dataGridView1.CurrentCell.RowIndex].Cells[1].Value.ToString(); SysVisitor.Current.Wx_username = dataGridView1.Rows[dataGridView1.CurrentCell.RowIndex].Cells[0].Value.ToString(); //MessageBox.Show(str); grb_chat.Enabled = true; grb_chat.Text = SysVisitor.Current.Wx_username; } catch { } webBrowser_msg.DocumentText = ""; string url = string.Format("https://api.weixin.qq.com/cgi-bin/customservice/getrecord?access_token={0}", SysVisitor.Current.Get_Access_token()); string ls_text = @"{"; ls_text += "\"starttime\" : " + DateTime.Now.AddDays(-3).Ticks + ","; ls_text += "\"endtime\" : " + DateTime.Now.Ticks + ","; ls_text += "\"openid\" : \"" + SysVisitor.Current.Wx_openid + "\","; ls_text += "\"pagesize\" : 1000,"; ls_text += "\"pageindex\" : 1,"; ls_text += "}"; string ls_history = SysVisitor.Current.PostPage(url, ls_text); webBrowser_msg.DocumentText = ls_history; } private void btn_send_Click(object sender, EventArgs e) { string ls_msg = richTextBox_msg.Text; string ls_text = @"{"; ls_text += "\"touser\":\"" + SysVisitor.Current.Wx_openid + "\","; ls_text += "\"msgtype\":\"text\","; ls_text += "\"text\":"; ls_text += "{"; ls_text += "\"content\":\"" + ls_msg + "\""; ls_text += "}"; ls_text += "}"; string url = string.Format("https://api.weixin.qq.com/cgi-bin/message/custom/send?access_token={0}", SysVisitor.Current.Get_Access_token()); string ls_isright = SysVisitor.Current.PostPage(url, ls_text); webBrowser_msg.DocumentText += "" + ls_isright + ""; } private void btn_addkf_Click(object sender, EventArgs e) { string url = string.Format("https://api.weixin.qq.com/customservice/kfaccount/add?access_token={0}", SysVisitor.Current.Get_Access_token()); //客服账号 设置 xxx@你的公众号 这样的格式才是正确的哟。 string ls_text = "{"; ls_text += "\"kf_account\":test2@gz-sisosoft,"; ls_text += "\"nickname\":\"客服2\","; ls_text += "\"password\":\"12345\","; ls_text += "}"; string ls_kf = @"{ &#39;kf_account&#39; : &#39;test1@gz-sisosoft&#39;, &#39;nickname&#39; : &#39;客服1&#39;, &#39;password&#39; : &#39;123456&#39;, }"; string ls_isok = SysVisitor.Current.PostPage(url, ls_text); MessageBox.Show(ls_isok); } private void Kf_account_Load(object sender, EventArgs e) { } }